Product
Anything related to the physical product, size guides for clothing, stock levels and how to care for items.
What condition are the devices that you sell?
We offer a range of cosmetic grades; they include: Like New - A, Good - B+, Moderate - B, Extensive - C.
To learn more about how we grade and what these terms mean, click here.
To learn more about how we grade and what these terms mean, click here.
Do your devices come with a warranty?
Yes, all our devices come with a 30-day warranty that covers any defects not described in the product listing. Please refer to our Warranty page for specifics.
How do you ensure the quality of refurbished devices?
All refurbished devices undergo a rigorous testing process that includes functionality testing, cleaning, and inspection. Our technicians ensure each device meets specific quality standards before it is listed for sale.
Are software updates available for the devices I purchase?
Devices purchased from us typically receive software updates as provided by the original manufacturer. However, the availability of updates may depend on the age and model of the device.
Are all devices sold by BidAllies data wiped?
Yes, at BidAllies, we prioritize your security and privacy. Every device we sell undergoes a rigorous data wiping process to ensure all previous user data is completely erased before it is resold. We adhere to industry-standard data sanitization methods to prepare devices for new owners safely and securely.
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